A few early comments seem necessary. We purchased the camera at a
VERY good price at PCMall. The camera arrived promptly. The camera did not work as
expected upon arrival. The short saga is below. The DC240 works as expected now
and we are pleased with the camera.
GLITCHES
From the very beginning the camera would not download to the
computer beyond the third image and the camera was always asking to format the card. The
camera could not format the card. HOWEVER, every once in a while the camera
would capture as well as display images. Then, as certain as it worked, it would not do
anything but "please format."
We tested the downloading on Windows 95, 98, and NT with the same
results and uninstalled/installed the programs many times.
After calling Kodak several times, we finally reached a
"human." David told us to send the card to him and he would put our images on a
new card and return them by overnight carrier. We mailed (USPS) the card and received the
returned card in about 6 days.
Upon receiving the "new" card, the camera requested that
we format the card. After power on/off several times, we were able to display the images.
However, next power off/on the camera wanted the card formatted.
Called Kodak immediately. Another tech told us that she was sending
a new card without first being required to send the "just arrived" card
back.. It seemed that she wanted to locate the source of the problem: the camera or
the card. If the camera worked with the new card, then the card was the problem. If the
camera did not work, then the camera was at fault and we would have to send it in for
repair.
We received the new 8 me card in two business days
(there was a weekend between the two days) and
...EVERYTHING
WORKED WONDERFULLY...
We can capture images and download to computer with no difficulties.
The camera works as expected. About 800 images have been captured and downloaded in the
testing mode.
We actually, owned the machine about on month before, we were able
to utilize our investment.
Updated
Tuesday, August 28, 2007
Created Wednesday, September 15 1999
First Baptist Church School
